I have stopped the service, but the pole does not switch off. What should I do?

Modified on Tue, 04 Apr 2023 at 02:52 PM

If you have stopped your service via the app, website or telephone, but do not switch off the kiosk, you do not need to contact us. The system has received your 'off' request and will administratively close the service. The next customer therefore does not use electricity at your expense.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article