Step 2: Turn on residence, power supply or water tap

Modified on Tue, 9 May, 2023 at 4:59 PM

Select the location where you are.

Select the correct service (Stay, Power Supply or Water).

Activate the five-digit number of the point you want to switch on with:

  • The app (for smartphone or tablet) or
  • This website: log in with your email address and password (at the top of this page)


You must first turn on your accommodation before you turn on the electricity or water.

Your stay and the power will remain activated until you turn off the stay or power.

Residence rules may vary by location. You will be notified when the new period starts.


You can start and stop the tapping cycle for drinking water in the same way as electricity and residence. Make sure you stay with the water hose until you have switched off.


Connect your power cable to the point you want to activate. When you turn on the power, this will be indicated by the blue LED ring lighting up (if present).

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